Legal

Privacy Policy

Effective Date: April 17, 2026

Sugar and Chrome (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Make a purchase
  • Enter your phone number at checkout
  • Opt in to receive SMS messages

This information may include:

  • Name
  • Phone number
  • Email address
  • Shipping and billing information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and invoices
  • Provide customer support
  • Send transactional SMS messages related to your purchase

3. SMS Messaging & Consent

By providing your phone number and explicitly opting in at checkout, you consent to receive SMS messages from Sugar and Chrome related to your order, including invoices, payment links, and order updates.

SMS disclosures:

  • Message frequency varies
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • You can reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

Your SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information with service providers (such as payment processors and messaging platforms like Twilio) solely to operate our business and fulfill your orders.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may:

  • Request access to your personal data
  • Request deletion of your personal data
  • Opt out of SMS communications at any time by replying STOP

7. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@sugarandchrome.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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