SMS Program

SMS Opt-In

Sugar and Chrome sends transactional SMS messages to customers who explicitly opt in during checkout. The consent flow shown below is the exact opt-in experience used on our site. Consent is not a condition of purchase.

Checkout opt-in preview

Mobile phone

I agree to receive SMS messages from Sugar and Chrome about my order, including invoices, payment reminders, and order updates. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase. View our Privacy Policy and Terms & Conditions.

This is a read-only preview of the checkout opt-in. To complete an actual opt-in, add items to your cart and proceed to checkout.

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Program details

Program name: Sugar and Chrome order & invoice notifications
Message types: Transactional: order confirmations, invoice notifications, secure payment links, payment reminders, order status updates.
Message frequency: Varies — typically 1–5 messages per order depending on order activity.
Cost: Message & data rates may apply, depending on your carrier plan.
Opt out: Reply STOP to any message to unsubscribe at any time.
Help: Reply HELP to any message, or email support@sugarandchrome.com.

How consent is recorded

When a customer opts in at checkout, we record the timestamp, the exact disclosure text shown, the phone number, and the IP address and user-agent of the device used to opt in. Consent records are retained solely to deliver messages the customer requested and to demonstrate compliance with applicable regulations. Records are not sold, rented, or shared with third parties for their own marketing.